Terms of Service

1. Acceptance of These Terms

These Terms of Service (the "Terms") govern your use of Vatican Museums in 2 Hours (the "App"), provided by [Company name to be supplied before publication] ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

If you use the App on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization. If you are below the age at which you may enter into these Terms independently, use the App only with the involvement of a parent or legal guardian.

Nothing in these Terms limits rights that cannot lawfully be limited under applicable consumer law.

2. Description of the Service

The App is a digital, self-guided museum companion. Depending on the museum and App version, it may provide:

• suggested museum tours designed for a limited visit;
• information about artworks, objects, artists, history, rooms, and routes;
• text, images, and audio guides;
• tour progress and achievements or badges;
• links to related guides or third-party resources; and
• content included with the App or made available for offline use.

The App supplements, but does not replace, museum staff, official signs, safety instructions, accessibility guidance, tickets, reservations, or professional advice.

3. Self-Guided Tours and Audio Guides

Tour duration, stop order, walking time, and estimated listening or reading time are approximations. Your visit may take more or less time depending on crowds, closures, accessibility needs, personal pace, and the time you choose to spend at each object.

Use audio guides safely and consider using headphones at a volume that allows you to remain aware of your surroundings and museum instructions. Audio availability, language coverage, and playback quality may vary by device and App version.

4. Offline Guide Content

Some App versions may include content in the installed package or allow text, audio, and images to be saved for offline use. Offline access is not guaranteed indefinitely. Content may become unavailable if you clear storage, uninstall the App, change devices, lose a license entitlement, or if the operating system or browser removes stored files.

You may use offline content only as permitted by the license in these Terms. Offline availability does not transfer ownership or grant redistribution rights.

5. License to Use the App

Subject to these Terms, [Company name to be supplied before publication] grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the App and its content for lawful, non-commercial museum-guide purposes.

The license is provided only for your own use on devices you are authorized to use. All rights not expressly granted are reserved by [Company name to be supplied before publication] and the relevant licensors.

6. Intellectual Property and Content Ownership

The App's software, selection and arrangement of guide material, original text and narration, branding, interface, tour structure, and other original elements are owned by or licensed to [Company name to be supplied before publication] and are protected by applicable intellectual-property laws.

Individual artworks, photographs, recordings, trademarks, museum names, collection data, and third-party materials may be owned by their respective rights holders, licensed under separate terms, or available under public-domain or open-license rules. Their appearance in the App does not transfer any rights to you and does not imply that one rights status applies to every item.

Notices, credits, and attribution included with content must be preserved.

7. Restrictions on Use

Except where applicable law expressly permits the activity and does not allow it to be restricted, you must not:

• copy, reproduce, republish, upload, or distribute substantial portions of the App or its content;
• extract, scrape, crawl, index, harvest, or systematically collect content or metadata;
• sell, license, rent, sublicense, syndicate, or commercially reuse the App or its content;
• create or distribute a competing guide, dataset, model-training collection, or derivative commercial product from protected content;
• remove copyright, trademark, attribution, rights, or technical notices;
• use the App or content in a misleading way or suggest an unauthorized museum or rights-holder endorsement;
• interfere with the App, its services, security, or other users; or
• use automated means to access the App in a manner that places an unreasonable load on the service.

Limited quotation, sharing, or other use permitted by mandatory law remains unaffected, provided all applicable conditions are met.

8. Reverse Engineering and Content Protection

To the extent permitted by applicable law, you must not reverse engineer, decompile, disassemble, decode, modify, or attempt to derive source code from the App. You must not bypass, disable, defeat, or interfere with access controls, encryption, download restrictions, rights-management information, or other content-protection measures.

This section does not prohibit activities that applicable law expressly allows despite a contractual restriction. Where the law requires prior notice or information from us before such activity, contact [Contact email to be supplied before publication].

9. User Responsibilities

You are responsible for:

• using the App lawfully and in accordance with these Terms;
• complying with museum admission conditions, photography rules, security checks, staff directions, barriers, and restricted-area notices;
• obtaining any ticket, reservation, permission, connectivity, or compatible device needed for your visit;
• remaining aware of stairs, obstacles, crowds, traffic, and your surroundings;
• supervising children and others in your care; and
• respecting intellectual-property, privacy, cultural-property, and other rights.

Do not rely on the App in an emergency. Follow instructions from museum staff and local authorities.

10. Museum Information and Visit Conditions

Museum information can change without notice. We do not guarantee that:

• a museum, room, entrance, route, service, or facility will be open;
• a particular artwork or object will be displayed, accessible, or located as described;
• opening hours, admission rules, prices, security procedures, or accessibility arrangements will remain unchanged;
• floor plans, room numbers, routes, or stop sequences will match the current museum layout; or
• temporary exhibitions, loans, conservation work, crowd controls, or closures will be reflected immediately.

Check official museum information and on-site notices before and during your visit. Museum staff instructions take priority over the App.

11. Independent Guide; No Museum Affiliation

The App is an independent guide. Unless explicitly stated in the App and supported by an express arrangement, Vatican Museums in 2 Hours and [Company name to be supplied before publication] are not officially affiliated with, endorsed by, authorized by, or sponsored by any museum, collection, artist, estate, rights holder, or public authority.

Use of a museum name, artwork title, or descriptive reference identifies the subject of the guide and does not by itself imply a partnership or endorsement. Museum and third-party trademarks remain the property of their respective owners.

12. Third-Party Services and Content

The App may rely on or link to app stores, operating systems, analytics, crash reporting, audio services, maps, websites, or other third-party services. Third parties may impose their own terms and privacy policies. We do not control their availability, content, security, or independent practices.

Links are provided for convenience and context. A link does not mean that we endorse the linked service or that its operator endorses the App.

13. Availability, Changes, and Disclaimers

We may correct, update, add, remove, or reorganize App features and content. We may suspend access for maintenance, security, legal, licensing, provider, or operational reasons.

We aim to provide useful and carefully prepared guide content, but historical interpretation, attribution, dating, display information, and practical museum details may be incomplete, disputed, or outdated. To the extent permitted by law, the App and its content are provided on an "as available" basis without guarantees that they will always be accurate, complete, uninterrupted, error-free, or suitable for a particular visit.

These Terms do not exclude any warranty or remedy that applicable law does not permit us to exclude.

14. Limitation of Liability

To the fullest extent permitted by applicable law, [Company name to be supplied before publication] and its officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, or punitive loss, or for loss of data, opportunity, revenue, or anticipated savings arising from use of or inability to use the App.

To the fullest extent permitted by applicable law, our aggregate liability arising from the App or these Terms will not exceed the greater of the amount you paid directly for the App during the twelve months before the event giving rise to the claim or the minimum amount of liability required by law.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence where such liability cannot be excluded, or any other liability or consumer right that applicable law does not allow us to limit.

15. Indemnification

To the extent permitted by applicable law, if your unlawful misuse of the App, unauthorized commercial exploitation of content, or material breach of these Terms causes a third-party claim against [Company name to be supplied before publication], you agree to indemnify us for reasonable losses, liabilities, and costs resulting directly from that conduct.

This obligation does not apply to the extent a claim results from our own breach, negligence, unlawful conduct, or content used as authorized. It does not reduce any mandatory consumer protection available to you.

16. Suspension and Termination

You may stop using the App at any time. We may suspend or terminate your license to use the App if you materially breach these Terms, misuse protected content, threaten the security or operation of the service, or if suspension is reasonably necessary for legal, licensing, or safety reasons.

Where reasonable and lawful, we will limit suspension to what is necessary and provide notice or an opportunity to remedy the issue. On termination, your right to use the App ends. Provisions concerning ownership, restrictions, disclaimers, liability, indemnification, governing law, and any terms that by their nature should survive will continue to apply.

17. Governing Law and Disputes

These Terms are governed by [Governing law to be supplied before publication], without regard to conflict-of-law rules, except where the mandatory law of your place of residence applies.

Courts with jurisdiction under applicable law may hear disputes. If you are a consumer, this clause does not deprive you of mandatory protections or the right to bring a claim in a court available to you under applicable consumer law.

Before starting formal proceedings, you may contact [Contact email to be supplied before publication] so that we can try to resolve the matter informally. This does not limit a right to seek urgent relief or use a statutory complaint or dispute-resolution process.

18. Changes to These Terms

We may update these Terms to reflect changes to the App, content licenses, providers, law, security needs, or business operations. The revised Terms will be made available through https://vaticanmuseums.in2hours.info or the channel through which these Terms are published.

Where required by law, we will provide notice of material changes and request renewed acceptance. Continued use after an update has taken effect constitutes acceptance only to the extent permitted by applicable law.

19. Contact Information

Questions about these Terms may be sent to:

[Company name to be supplied before publication]
[Company address to be supplied before publication]
Email: [Contact email to be supplied before publication]
Website: https://vaticanmuseums.in2hours.info

This reusable draft is not legal advice and is not approved for publication until it has been completed and reviewed by qualified legal counsel against the published App's actual company details, governing law, providers, retention settings, international transfers, target territories, museum relationships, content licenses, commercial model, store disclosures, and applicable consumer law.